Effective Date: May 7, 2025
1. Overview
Welcome to OnFin UK (“we,” “our,” or “us”). Protecting your privacy is fundamental to our commitment to providing brokerage services tailored for UK citizens. This Privacy Policy describes how we handle your personal data when you use our services or visit our website onfin.co.uk.
2. Data We Collect
We may collect the following types of information:
- Personal Details: Full name, residential address, contact number, date of birth, national insurance number, identification documents.
- Financial Information: Bank details, account numbers, income, investment history, risk appetite.
- Device and Usage Data: IP address, browser details, session data, and cookies.
- Communication Records: Emails, calls, or chats exchanged with our customer support team.
3. How We Use Your Information
Your information enables us to:
- Provide access to our UK trading services.
- Comply with UK-specific financial regulations and KYC requirements.
- Manage your account and process your transactions securely.
- Communicate with you regarding your account, services, or promotions.
- Enhance the security and performance of our UK website and services.
4. Information Sharing
We may share your data with:
- UK regulatory authorities such as the FCA, when legally required.
- Trusted third-party service providers supporting our operations.
- Affiliated companies within our corporate group, under confidentiality agreements.
- In case of mergers, acquisitions, or corporate restructuring, with appropriate safeguards.
5. Security Measures
We apply robust technical and organizational safeguards to protect your data, in line with UK data protection standards. However, no system can guarantee complete security.
6. Your Rights
Under UK data protection law, you have rights to:
- Access, update, or delete your personal data.
- Object to or limit data processing activities.
- Withdraw consent for certain uses.
- File a complaint with the UK Information Commissioner’s Office (ICO).
7. Cookies
Our UK website uses cookies to improve functionality, analyze traffic, and tailor marketing. You can adjust cookie preferences via your browser settings.
8. Data Retention
We retain your data only as long as needed to meet our legal obligations and business purposes.
9. Cross-Border Transfers
Where data is transferred outside the UK, we ensure appropriate protections are in place, such as standard contractual clauses or other approved mechanisms.
10. Updates to This Policy
We may revise this Privacy Policy periodically. We recommend reviewing it regularly to stay informed about how we protect your information.
11. Contact Details
If you have any questions or concerns, contact us at:
Email: [email protected]
Address: OnFin UK, [UK Office Address], [City], United Kingdom